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Find quick answers about our massage products, OEM/ODM service, sample orders, quality control, delivery, and after-sales support.
Q
Are you a factory or trading company?A
We are a source factory specializing in home massage products. We support product development, manufacturing, OEM/ODM customization, quality inspection, packaging, and export services for global B2B buyers.Q
What massage products do you mainly produce?A
We mainly produce home massage products, including neck massagers, eye massagers, waist massagers, hand massagers, foot massagers, fascia guns, and other portable massage devices. We can also recommend suitable products according to your market and salesQ
Do you support OEM and ODM customization?A
Yes. We support logo customization, packaging design, product color customization, function adjustment, private label service, and new product development according to customer requirements.Q
Can I order samples before bulk purchase?A
Yes. Sample orders are available for quality checking, market testing, and product evaluation before bulk production. Sample cost and shipping fee will be confirmed according to the product model and destination.Q
What is the delivery time for samples and bulk orders?A
Sample orders usually take 3–7 working days if the products are in stock. Bulk production time usually takes 25–30 days depending on order quantity, customization requirements, and production schedule.Q
Do your products have certifications?A
Many of our products can support certification documents such as CE, RoHS, FCC, UKCA, and other related test reports depending on the product model and target market. Please contact us for specific certification details.Q
Can you customize packaging?A
Yes. We can support customized packaging, including color box design, instruction manual, label, barcode, carton mark, and other packaging materials according to customer requirements.Q
Can you provide product images and videos?A
Yes. We can provide product photos, videos, specifications, user manuals, and basic marketing materials to help customers list and promote products more efficiently.Q
What shipping methods do you support?A
We support express delivery, air shipping, sea shipping, and freight forwarding service. Customers can also use their own freight forwarder. We will help arrange shipment according to order quantity and destination.Q
Do you support small trial orders?A
Yes. For standard models, we can support small trial orders to help customers test product quality and market feedback before placing bulk orders.
Tel: +86 18434158564
Website:www.vilisentech.com
Address: Room 101, No.5 Xinfeng 2nd Rd, Nianfeng Community, Pingdi Subdistrict, Longgang, Shenzhen, Guangdong, China